LIABILITY - Participation in our tours takes place entirely at the participants' own risk. Participants are liable to any damage to persons and material caused by themselves.
PRACTICAL INFORMATION - Please show up at the designated tour starting point 15 minutes before the tour start, so that we have time to prepare the bicycles for you and adjust the saddle height and so fourth. Make sure you have gone to the bathroom, had your morning coffee and everything else you need before you arrive, so that you are ready to go. Our tours start on time, and we cannot promise that we can wait for you if you show up late. If you are delayed on your way or have difficulties finding the starting point, please call us by phone and we will help to guide you. Please check the forecast before the trip and make sure you bring appropriate clothing. If you don’t have a rain jacket, we will provide you with a free rain poncho in case of rain.
TOUR CONTENT - We generally try to customize the tour to the wishes of the group and in accordance with the tour descriptions, to create a unique and personal experience. However we can not guarantee that specific sites will be visited, as external factors or traffic and weather conditions may vary from day to day.
BOOKING, CANCELLATION & REFUNDS - Once you have made and paid for your booking the booking is binding. Tours that are requested, but have not been paid are not considered binding. Our tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark. We provide a full refund, up to one week (7 days) before the tour starts. For cancellations made between 6 days to 48 hours before tour start, we offer a 50 percent refund. Cancellations requested after 48 hours before the scheduled tour departure are not refunded. If you have a booking and wish to change the date, we will do so free of charge, provided that there are available spaces on the requested new date. Please send request for refunds or changes to email@example.com
PERSONAL DATA - The tour participants consent to the processing of their personal data by Guided Bicycle Tours for administrative purposes.
DISPUTES - In the event of a dispute, if the tour participants and Guide Bicycle Tours fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.